Frequently Asked Questions

Our weekly cleaning packages start at just €74 per week. Choose the size of your apartment for your customized subscription and receive a quote tailored to your needs and the size of your home.

Our comprehensive service includes thorough cleaning of living spaces, bedrooms, kitchens, and bathrooms. This includes dusting, vacuuming, mopping, surface disinfection, and more.

Simply book a one-time trial cleaning through our website. It's quick, easy, and non-binding. After testing our service, you can choose a subscription at a frequency that suits your needs.

Erling is your partner for your home. In addition to exceptional cleaning, we also offer high-quality household products on a subscription basis, as well as customized services like ironing and window cleaning—all designed to help you reclaim your precious time. Unlike many cleaning companies that use outsourced services, we employ our cleaners directly, offering fair wages, comprehensive insurance, and full liability protection. This ethical approach ensures a higher quality of service while promoting the well-being of our team members. With Erling, you support responsible business practices and receive first-class service.

Absolutely. All our cleaners undergo rigorous background checks, receive professional training, and are fully insured. Reliability and professionalism are our top priority.

No problem! Many of our clients aren't home during the cleaning process. We can set up secure access methods such as key boxes, concierge service, or smart lock access—all with strict security protocols.

Your satisfaction is guaranteed. If you aren't satisfied with the cleaning, contact us within 24 hours. We'll send a member of staff back to address your concerns free of charge.

Although our professionals exercise the utmost care, accidents can happen. We have comprehensive insurance coverage for rare damage that may occur during our service.

Simply book a one-time trial cleaning through our website. It's quick, easy, and non-binding. After testing our service, you can choose a subscription at a frequency that suits your needs.

Erling is your partner for your home. In addition to exceptional cleaning, we also offer high-quality household products on a subscription basis, as well as customized services like ironing and window cleaning—all designed to help you reclaim your precious time. Unlike many cleaning companies that use outsourced services, we employ our cleaners directly, offering fair wages, comprehensive insurance, and full liability protection. This ethical approach ensures a higher quality of service while promoting the well-being of our team members. With Erling, you support responsible business practices and receive first-class service.

Our weekly cleaning packages start at just €74 per week. Choose the size of your apartment for your customized subscription and receive a quote tailored to your needs and the size of your home.

Our comprehensive service includes thorough cleaning of living spaces, bedrooms, kitchens, and bathrooms. This includes dusting, vacuuming, mopping, surface disinfection, and more.

We offer flexible options: weekly, bi-weekly, or monthly cleanings to suit your lifestyle and budget. Many clients find that weekly cleanings produce the best results. If you'd like to try it out, book a one-time cleaning.

Absolutely. All our cleaners undergo rigorous background checks, receive professional training, and are fully insured. Reliability and professionalism are our top priority.

No problem! Many of our clients aren't home during the cleaning process. We can set up secure access methods such as key boxes, concierge service, or smart locks—all with strict security protocols.

Your satisfaction is guaranteed. If you aren't satisfied with the cleaning, contact us within 24 hours. We'll send a member of staff back to address your concerns free of charge.

You can add special instructions when booking your service or through your user account. Our WhatsApp support is also available 24/7 for last-minute inquiries.

Although our professionals exercise the utmost care, accidents can happen. We have comprehensive insurance coverage for rare damage that may occur during our service.

We offer various packages, each containing different products. For example, our All-in-One package includes all your household essentials and is our all-round worry-free package. For a better overview, see the packages.

Because we see ourselves as a holistic service provider, we offer complete solutions. This means our basic and all-in-one packages include all cleaning supplies. We continually refill them, so you don't have to worry about anything.

You can easily manage your subscription via WhatsApp. There you can change settings, update payment information, or reschedule cleanings.

Life isn't always easy! You can easily reschedule or cancel a cleaning with 48 hours' notice via your account. The best way to contact our customer support is via WhatsApp.

We stay flexible! You can upgrade, downgrade, pause, or change your service at any time to adapt it to your lifestyle and needs. Just let us know what's changed.

You can cancel your subscription after completing the first six cleanings. This initial period ensures you've enjoyed all the benefits of our regular service and helps us maintain our quality standards. Canceling is easy: simply send us an email or a message via WhatsApp. Our team will process your request promptly, with no hidden fees or complicated paperwork. If you'd like to pause your service, we offer flexible scheduling options.

Yes! We offer professional ironing services for €30 per hour, either as an add-on to regular cleaning or as a standalone service. Simply indicate which items you'd like ironed via your account or WhatsApp.

Absolutely. Our specialists clean all types of windows, even high or hard-to-reach areas, using environmentally friendly products for streak-free results. Most customers book this service 2-4 times a year. Book your window cleaning directly with us via WhatsApp.

Yes, we work with local florists to deliver fresh, seasonal floral arrangements to your door on your preferred date. You can specify your style preferences and update them at any time.

We offer childcare provided by carefully screened professionals with background checks, qualifications, and first aid training. Book regular appointments one week in advance or one-off services with 48 hours' notice. Contact us via WhatsApp to discuss your needs and arrange a babysitter.

Our network includes specialists for plumbing and electrical work, furniture assembly, painting, and general handyman services. Submit your request via your account or WhatsApp.

We'll pick up your clothes during your regular dry cleaning, have them professionally cleaned at our partner facility, and return them for your next appointment. We take care of all items, even those that can only be dry cleaned. Let us know how much and how often you need dry cleaning via your account or WhatsApp.

Whether for special occasions or regular meal preparation, we work with talented chefs who create customized menus based on your preferences and dietary needs. Our partners also handle meal preparation and diet planning for you. Ask us your questions—we'll be happy to help.

Yes, our team can walk your pet during our home cleaning or by appointment. Contact us via WhatsApp to tell us more about your four-legged friends.